Refund policy

RETURNS

WE ACCEPT RETURNS WITHIN [14 / 30] DAYS OF DELIVERY.

TO BE ELIGIBLE FOR A RETURN:

ITEM MUST BE UNUSED AND IN ORIGINAL CONDITION
ITEM MUST BE IN ORIGINAL PACKAGING
PROOF OF PURCHASE IS REQUIRED
CERTAIN ITEMS ARE NON-RETURNABLE, INCLUDING:

• CUSTOM OR MADE-TO-ORDER ITEMS
• DIGITAL PRODUCTS
• SALE OR CLEARANCE ITEMS

REFUNDS

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL NOTIFY YOU OF APPROVAL OR REJECTION.

IF APPROVED, YOUR REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD WITHIN [5–10] BUSINESS DAYS.

SHIPPING COSTS ARE NON-REFUNDABLE UNLESS THE RETURN IS DUE TO OUR ERROR.

EXCHANGES

WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED.
TO REQUEST AN EXCHANGE, CONTACT US AT INFO@FUTURE-RETRO.COM

RETURN SHIPPING

CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS UNLESS THE ITEM WAS RECEIVED DAMAGED OR INCORRECT.

DAMAGED OR INCORRECT ITEMS

IF YOUR ITEM ARRIVES DAMAGED OR INCORRECT, CONTACT US WITHIN [48–72 HOURS] OF DELIVERY WITH PHOTOS SO WE CAN MAKE IT RIGHT.

CONTACT US

FOR RETURNS OR QUESTIONS, EMAIL US AT: SHOP@FUTURE-RETRO.COM